My subscription is active but the extension shows "subscription required".

Sign out of the extension and sign back in — this refreshes your subscription status. If the problem persists, email us with your account email.

I paid but can't log in / my account isn't activated.

Make sure you're using the same email address you used at checkout. If you registered after paying, your subscription should activate automatically on login. If not, contact us and include your order confirmation email.

How do I cancel my subscription?

Log in to the dashboard at app.mrky.org, go to Settings, and click "Manage Subscription." You can cancel at any time and retain access until the end of your billing period.

Can I request a refund?

Yes. See our Refund Policy for details, or email us directly.